HOME WORK WITH JOANNA WHO IS JOANNA ARHONTIS? BUY THE BOOK WHAT OTHERS SAY ABOUT JOANNA THE RETAILER'S BLOG

WORK WITH JOANNA

Joanna is a retail and business expert, author, thought leader and life coach. She is passionate about people being treated fairly and helping them achieve their business goals and the lifestyle they desire.

If you are struggling with any of the following she can help you:

Implementing an effective sales, marketing, and customer communication strategy
Deciding on and creating your sales funnels and how you can improve them?
Creating and implementing a digital solution for your business?
Your cash flow management? Can you meet your expenses?
Finding and fixing unjustifiable outgoings in your business?
Negotiating current or new fair lease conditions?
Inspiring and growing an invested and ambitious team?
Transitioning and transformation planning? What does the future of your business look
Being accountable? Someone to help keep you on track?

BOOK A 1 HOUR BUSINESS DISCOVERY SESSION

What's stopping you from moving forward to the next level? Do you need a business solution?

Whether you are a new start up, have an existing business that feels a bit stale and needs a new lease on life, or you need help to overcome your blocks to move to the next level book today to see how Joanna can assist you.

Book your 60 minute Business Discovery Session here:

Book A Discovery Session With Joanna Here

WHO IS JOANNA ARHONTIS?

Joanna Arhontis is a Retail Specialist, Author, Business Entrepreneur, Thought Leader and Solution Finder with over 2 decades experience running her own business. Joanna’s business transformed from a bricks and mortar online e-commerce store to a known brand that helps and supports other business owners to transform and grow their enterprises. She has worked in many diverse industries, both product and service based, using her theory ‘Retail is the best training ground to understand the many intricacies of business including marketing, sales, operational expenses and profitability’.

Joanna is the owner of The New Retail Revolution an organisation built to fill the growing need for personal and professional support for individual retail and business owners in their often difficult and complex path to profit and sustainability.

As a pillar in the retail and business community, her vast experience of dealing with Landlords, Leasing Agents, Banks, the ATO, Local Government, Telcos and Utility Companies is well known. Recently Joanna has observed a substantial rise in the number of business owners calling on her for support and advice.

The #1 priority focus for Joanna in any business is Marketing and Sales. A business will only succeed when sales are higher than expenses and you can only minimise, not eliminate, business expenses. Marketing and communication should be the top priorities for any business. If you fail to communicate your products or services to the correct target market sales will not happen and a business making no sales is not a business, it's a liability!

BUY THE BOOK

Get Your Copy Here! You only Pay $29.95

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How a bricks and mortar store can Survive and Thrive in the fast evolving technological world…

International author, speaker and retail business consultant, Joanna Arhontis, has been in the retail trade running her own business for over a decade and in retail, in some form, all her working life…hence her philosophy Life is Retail, Retail is Life.

Joanna, in this book, unstintingly shares her amazing wealth of knowledge. Her strategies will ensure that your bricks and mortar retail outlets will not only survive but will be more successful than ever before.

In this book you’ll learn:

How to survive and make money in this fast evolving online economy
The vital 7 steps to minimising your expenses and maximising your profits
How to use online and social media to dramatically increase your sales and the amount of customers through your doors
How to create ‘Out of the Box’ strategies to help you run a successful retail store
To understand and build your image and branding without it costing you a fortune
How to win customers and keep them forever in both your online and bricks and mortar stores

WHAT OTHERS SAY ABOUT JOANNA

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"I first met Joanna in her shop when I went to meet her to apologise after she had not been served well by Telstra. I was immediately struck by her drive, passion, understanding and focus on customer service that meant she not only understood what had happened, but had some great suggestions about how we should stop the issue from happening again. Her core business message to me was that:

"A complaint is a gift, embrace it, learn from it”.
Words every business should heed every day!

In learning that basiConcepts cleverly combines customer service and marketing techniques to assist in resolving customer issues, we unlocked a much deeper and better way to reach customers with issues and opportunities that had previously seemed hidden or were in the “too hard” basket. basiConcepts then adapted their strategy for Telstra and a pilot was initiated – names S.W.A.T “Service What’s Already There!”

Joanna’s passion and energy meant that she was able to mobilise a team quickly and focus on customers who had more complex needs and/or issues that had not been resolved quickly. She quickly delivered results above industry standard benchmarks, enabling Telstra and one of our industry channels to rebuild our customer relationships and restore confidence."

Will Irving, Group Managing Director Telstra Business, Telstra

"Joanna, I would just like to thank you so much for all the work you did for Zucca Greek Mezze during your time at the Marina Pier as the marketing manager. The program that you set up over the winter months in 2014 was very successful. I would say it got the best response from any advertising we have ever done on the Marina Pier over the past 11 years that I have a tenant with our restaurant.

Thank you for helping us gauge our return on interest through the program, it was very beneficial to see how it worked. Wishing you all the very best.
Thank you"

Peter DeMarco, Director, Zucca Greek Mezze

"I was very impressed that the Holdfast Bay Council offered me “the Southern Mentoring Programme” and found all the mentors excellent. One of the mentors who stood out was Joanna Arhontis, who was absolutely amazing in assisting me with my office lease and several other business issues caused by Covid-19. Joanna gave so much of her own time and continued to support me outside of the programme to ensure deadlines were met and any issues were dealt with promptly and professionally.

Joanna shares her real-life experiences with me and was very sympathetic to my situation – being a Travel Agent during Covid-19. Her wealth of experience and knowledge in various business acumens assisted me with making some of the biggest business decisions I have ever faced in business. I truly think Joanna is amazing and if you have the opportunity to use her services then I believe you benefit greatly."

Rosalie Stott, Inflight Travel

Craig Reeves
CA, Business Coach, Mentor
Gardnier Hall & Co

"A complaint is a gift, embrace it, learn from it”.

Words every business should heed every day!

In learning that basiConcepts cleverly combines customer service and marketing techniques to assist in resolving customer issues, we unlocked a much deeper and better way to reach customers with issues and opportunities that had previously seemed hidden or were in the “too hard” basket. basiConcepts then adapted their strategy for Telstra and a pilot was initiated – names S.W.A.T “Service What’s Already There!”

Joanna’s passion and energy meant that she was able to mobilise a team quickly and focus on customers who had more complex needs and/or issues that had not been resolved quickly. She quickly delivered results above industry standard benchmarks, enabling Telstra and one of our industry channels to rebuild our customer relationships and restore confidence."

Will Irving, Group Managing Director Telstra Business, Telstra

Tony Hart
Executive Chef
Intercontinental Adelaide

Thank you for helping us gauge our return on interest through the program, it was very beneficial to see how it worked. Wishing you all the very best.

Thank you"

Peter DeMarco, Director, Zucca Greek Mezze